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ABOUT JARDINE MILTON KEYNES.

Find out more about what we do and our team.

Meet the team

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Mike Toombs

Head of Business

Marcus Shepherd

Corporate Sales Manager

Paul Madell

Parts Manager

Daniel Holman

Aftersales Manager

Saro Casarano

Retail Manager - Used Cars

Mahmood Rashid

Used Car Sales Manager

Nikki Pettengell

Retail Manager - New Cars

Don Zelvaras

Retail Manager - New Cars

Tony Parla

Retail Manager - Used Cars

Dillon Appleby

Sales Executive

Nathaniel Phillips

Sales Executive

Simon Cornwell

Sales Executive

Emma Duthie

Sales Executive

Kirill Grigoryev

Sales Executive

Lewis Higgs

Trainee Sales Executive

Kwesi Addai

Used Car Sales Executive

Mark Milton

Used Car Sales Executive

Andrew Langford

​Used Car Sales Executive

Sam Durage

Used Car Sales Executive

Paolo Marsala

Used Car Sales Executive

Andrew Gray

Used Car Sales Executive

Iain McCrimmon

Service Advisor

Tyler Hughes

Service Advisor

Phoebe Green

Service Advisor

Jerry Boyce

Local Business Development Manager

Samantha Hogan

Local Business Development Manager

Angie Taylor

Service Reception

Sumita Sagoo

Service Receptionist

Gloria Cauteruccio

Trainee Service Advisor

Jill Powell

Reception Team Leader/Showroom Host

Mick Barton

Service Driver

Terry Flowers

Driver

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service advisor very attentive facilities excellent

Service

Was greeted nicely and was kept in loop on how the service is going.

Service

Jardine Motors representative did his job well from start to finish

Service

Good service and I didn't expect that my car will be cleaned both outside and inside. The interior cleaning was immaculate, even my neighbours who happened to sit in my car a few days later commented.

Service

Professional, courteous and over delivered on promised completion time. Communicated updates to me throughout

Service

work carried out quickly

Service

All the timings were as stated.

Service

My x5 had a recall which was fixed free of charge

Service

Great service from start to finish

Service

I am happy

Service

Very satisfied

Service

Did what was expected to time and in a very client friendly manner

Service

Very Professional Service and proactive follow up calls keeping the Customer informed.

Service

Very good service. Only slight flaw was the car cleaners forgot to vacuum the boot space

Service

Kiril Grigoryev is fantastic ! I have purchased two cars from him now.

Service

Kept me informed of the progress

Service

The work was carried out quickly and efficiently and everything that needed doing was explained to me.

Service

As above, very user friendly.

Service

Lots of communication during the time my car was being serviced

Service

Excellent service from the lady responsible for me

Service

Very pleasant staff and very polite

Service

From start of service being booked in to collecting car was very good. Was kept up to date of service with a video and a lady member of your staff making sure we were OK and offering drink if required.

Service

Seamless operation from start to finish.

Service

Was sent a video of inspection of the car while there explaining what was happening etc courtesy car waiting very efficient booking in process

Service

Prompt and careful communication by service representative (Emily). Very helpful service video from technician (Ryan). The level of service required, and likely cost, was explained at the outset, and was delivered. No expensive surprises.

Service

Jardine Motors went out of their way to ensure the issue with my car was resolved and were very considerate of my need for the car back quickly.

Service

Phoebe was helpful and efficient.

Service

Perfect all round.

Service

My enquiry was dealt with quickly and courteously

Service

Updated frequently by Emily - really friendly

Service

My service plan had expired by a few days but due to the circumstances, BMW kindly agreed to honour it

Service

Good service

Service

Despite the impact of the pandemic quality of service has always been provided. A

Service

Great experience, very impressed.

Service

Good experience.

Service

Very satisfied. Looked after very well while my car was serviced.

Service

Always do exactly as the promise and meet expectations.

Service

Went the extra mile to fix the problem

Service

Nice friendly service

Service

I found Tracey to be particularly friendly & helpful

Service

Familiar with staff as have been using dealership for years. They sent breakdown of cost for potential work by text/video so could decide in my own time.

Service

Friendly staff & kept me informed through the day

Service

Great Service, Emma was very helpful.

Service

The work was completed on time and I was kept well informed throughout The service operative was very helpful and also arranged to have an additional problem that was identified quickly rectified under warranty. Thank you

Service

Efficient service with friendly staff

Service

Tracey Fisher went above and beyond

Service

Service was brilliant. Not only was the issue resolved with my vehicle but the service team picked as part of a health check that the rear tyres needed replacing. As I'd only had the vehicle a few weeks the tyres were replaced at no cost to myself.

Service

David did such a great job to keep me updated at every moment. He knew how impatient I was at wanting to get a car and he worked with me to make sure I wasn't rushing as the wait would pay off and it has.

Service

Everything that needed was completed.

Service

Great service and communication

Service

Communication and everything done well

Service

Easy to book and great customer service by Tyler. Regular updates and car ready on time.

Service

I have always had a great service and felt looked after when I've visited Jardine Milton Keynes

Service

Would go back and have a car serviced any time, my car was also cleaned even though the weather was dreadful that day,

Service

All staff courteous. Work completed as planned. Car valeted well.

Service

Everything I expected from a dealership was seen and realised.

Service

Reception and collection were dealt with efficiently and with a smile, very satisfied.

Service

Very calm professional positive no delays and always curious.

Service

Quick service friendly service

Service

I cannot fault any part of it, was kept informed at all stages

Service

Service was carried out as requested and car was returned washed in the allocated time

Service

Quick response

Service

You guys did what you said you would and kept me informed of progress throughout

Service

Very polite advisors

Service

Very satisfied with the calls I received and the Video link on the inspection of my brakes ect

Service

So far so good ;)

Service

Painless receipt of my vehicle and delivery of courtesy car

Service

Because I was very satisfied. Their overall performance is excellent.

Service

Good organisation and communication.

Service

The visit was a very pleasant experience. I was shown a short video of what was happening. I couldn't have been more pleased.

Service

The staffs are friendly welcome and their costumer services are really appreciated

Service

Carried out on time and kept informed

Service

Staff are friendly and helpful and the service is excellent.

Service

From arrival the profesional manner and covid restrictions all made sense and very clear. Then followed up with 1st class service from both the technician and the service advisor. I was a waiting customer which I know is never easy!

Service

They were very nice and helpful

Service

The car was delivered in the time lines we talked about.

Sales

Covid related delivery issue

Sales

Easy process. Each step was explained to us in great detail.

Sales

My Sales person was extremely helpful and attempted to offer additional deals on vehicles where he thought I'd like to go

Sales

Emma Duthie has been a pleasure to deal with, again. This is the 2nd car we have purchased via Emma, so we must be happy, to travel down to Milton Keynes when we have a BMW dealer 5 miles form where we live in Birmingham!

Sales

All was done as agreed and took no time at all. We went in to buy one car but ended up getting two cars, I must say that all this was possible only because of Lewis Gibbs who was very polite and extremely well informed.

Sales

All the staff were very helpful answering all my questions and guiding me through the process with ease ,

Sales

It was a pleasure to meet Emma in person. Car looked amazing!

Sales

Very accommodating and helpful

Sales

I was treated courteously, and looked after very well. Including being collected from the railway station. Everything was to hand, and the whole process of collecting the car went very smoothly. Lewis Higgs, was a delight to do business with.

Sales

Dhillon made it all very relaxed and easy.

Sales

Excellent service from knowledgeable staff

Sales

Great service from the milton keynes BMW. Very friendly and the process was very easy. Although there was a long wait for the car I never felt like a number. I was kept up to date and if I had any questions I knew I could message Dillon.

Sales

Very good sales!

Sales

Once again Kirill the sales executive was outstanding. As my local dealership couldn't give me a good deal soon as I called through to Jardine BMW Kirill took down my monthly budget and matched this without any questions and this was amazing.

Sales

Loved the care and attention and the personal touches

Sales

Outstanding customer service experience from Dillon Appleby, from start to finish. An experience deserved of recognition.

Sales

Kirill Grigoryev is an outstanding Sales guy. This is the second car I have bought from him as he's fast, super efficient and understands my requirements.

Sales

Dillon came in on his day off to sort the handover out as I could only make it on a bank holiday to collect.

Sales

The car was immaculate, and everything that I was told by Dillon was spot on.

Sales

BMW Jardines, in particular Lewis Highs, we're extremely knowledgeable, helpful and attentive throughout the process of purchasing our new car.